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How will Microsoft's New
Office 2007 affect your business?

An Article compiled By
The Technology Coach
Scott Kendall
Small Business Technology Specialist


www.thetechnologycoach.ca

  • The Good: A major upgrade in both technology and user interface. More flexibility for buyers in the way Microsoft has packaged the software components.

  • The Bad: Open-source document format is a wise move, but it will pose problems with users of earlier versions, despite workarounds; most of the changes have been made for business users, leaving small business unimpressed.

  • The Verdict: Business users might find the new features attractive, but would be wise to hold off buying it until the dust settles; I'd recommend consumers and small business owners stick with Office 2003.

For years, Microsoft has dismissed criticisms of its Office suite as a victim of the Pareto principle — that 80 per cent of its owners use only 20 per cent of its features. That's just the way people use their tools, they said.

Clearly they've changed their tune, as you'll quickly notice that almost everything that's new about Office 2007 has been designed to emphasize as many of its new and old features as it can.

The big change is the menu. Gone are the drop-down menus in Word, Outlook, Access, Excel, and PowerPoint; they have been replaced by a tabbed ribbon running across the top of the screen. Get used to saying it — "the ribbon" — because you're going to use it a lot. The ribbon always shows options that you couldn't see in previous versions unless you clicked on a drop-down menu. Essentially, the ribbon is like one of those old drop-down menus, but always dropped — sideways.

At first I thought this was not such a good idea; I don't mind a bit of a shakeup in the way I use Office but then I don't like having to hunt around for tools I once knew where to find without looking. But after a couple of weeks, it started to become familiar, and I'm getting comfortable with it and even enjoying it.

And that means small business owners upgrading to Office 2007 will probably find upgrading something of a chore; to beginners, I suspect it will be easier to learn than the old interface but not for those of us who will need to un-learn the old interface first!

The menus in previous versions of Office, by default, hid the less-frequently used commands, and you had to fiddle with the options to make the options show all the possible commands.

Every time I installed Office, the first thing I always did was to set each program to show the entire drop-down menu as a default. I never understood why it was like that in the first place — that "feature" alone must have served to obscure much of what Office could do, and now Microsoft has to undo years' worth of trying to make us do it the old way.

Hover your cursor over a specific item in the ribbon, and a larger-than-before window pops up to explain what the item does, along with a keyboard shortcut.

In Office 2007, many of these menu items have been moved around, sometimes inexplicably. It took me a long time to find headers and footers in Word under the View menu; they've been moved to the Insert ribbon.

Spell check, even when it is running in real time, is now on the Review ribbon, which is not intuitive. Word count is also there, but it took me a while before I discovered that the word count feature is also automatically displayed at the bottom-left of the screen, just after a little tab saying I'm on page 24 of 32 and before I am reminded that I'm writing this in Canadian English. And I still haven't found the change-case feature I once used a lot.

One big change is Microsoft's decision to drop its proprietary format standards, Microsoft is allowing other software manufacturers to write programs that can handle files created by Office applications. These new open standards are not as susceptible to virus / spyware attacks as were Microsoft's old standards; this is perhaps a very important example of how Microsoft wants to improve its security.

But there are a couple of problems with this move. First, although Office 2007 can work with documents and files created by previous versions of Office however the reverse is not true; when documents created in 2007 are sent to users with previous versions (2003, 2002, XP or 2000) they will have to be converted by add-on software before they can be opened.

You can use the "save as" command to save a file in the earlier Office formats, from Office 97 to 2003. But you probably won't think to do this until after the first emails replying "There's something wrong, it won't open" arrive.

And oh, yes, one very important change: That annoying Office assistant, the wretched paperclip whose only redeeming feature was its clever name (Clipit), has been tossed. I've never understood why Microsoft put such a child-like helper in a product meant for business customers. There's now a tiny blue button at the top-left of the screen, with a question mark in it. Click on it, and you get the help menu.

SO, should you buy Office 2007? That's a tough question, and depends on whether you see yourself as an office or a home user.

Running a small business, you would have to balance the benefits offered by the improved interface against your ability to use previous Office versions, and then factor in the costs of upgrading.

You should also consider the all-important matter of file formats, and consider whether you expect to share files with people who might not have Office 2007. If you're a large enterprise, you would have to consider whether your existing databases are capable of offering data to Office 2007, and prepare yourself for training people how to use the database integrations.

One thing that should make the choice a little easier to bear is that Microsoft is releasing seven versions of Office 2007.

  • Office Home and Student (includes Word, Excel, PowerPoint, OneNote)

  • Office Standard (includes Word, Excel, PowerPoint and Outlook)

  • Office Small Business (includes Word, Excel, PowerPoint, Publisher, Outlook with Business Contact Manager)

  • Office Professional (includes Word, Excel, PowerPoint, Publisher, Access, Outlook, with Business Contact Manager), Office Professional Plus (includes Word, Excel, PowerPoint, Publisher, Access, Outlook, InfoPath and Communicator)

  • Office Enterprise (includes Word, Excel, PowerPoint, Publisher, Access, Outlook, OneNote, InfoPath, Groove and Communicator)

  • Office Ultimate (includes Word, Excel, PowerPoint, Publisher, Access, Outlook with Business Contact Manager, OneNote, InfoPath and Groove.)

Set to release in January of 2007 to coincide with the release of Microsoft Windows Vista the new version of office promises plenty of new and useful features and a much needed face lift however for the immediate future I'd recommend that small business owners stick with their current version of Microsoft Office and ensure they communicate with their partners, suppliers, customers and vendors before making the switch, there's nothing worse then having the latest greatest version but no one else can open your files anymore!

 

Whether your considering upgrading your home office of one or outfitting an entire regional headquarters proper planning for technology change is key, The Technology Coach is there to help so don't hesitate to email or pickup the phone if there are any questions we can help answer for you.

info@thetechnologycoach.ca

Office: 905-366-8234

_________________________________________
The Technology Coach
Small Business Technology Service, Training, Coaching and Support
http://www.thetechnologycoach.ca
info@thetechnologycoach.ca
Office     905-366-8234
Mobile    416-802-4424
 
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